Frequently Asked Questions
Are the products handmade?
Yes, all our products are completely handmade by skilled Egyptian artisans using authentic natural materials.
How long does shipping take?
Within Egypt 2-4 business days, and internationally between 7 and 14 business days depending on the country.
Can I return a product?
Yes, you have 14 days to return the product in its original condition for a full refund.
What payment methods are available?
We accept credit cards, e-wallets, PayPal, and cash on delivery within Egypt.
Can I design a custom papyrus?
Absolutely! Go to the "Custom Design" page to upload your photo and choose the size and frame.