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Frequently Asked Questions

Are the products handmade?

Yes, all our products are completely handmade by skilled Egyptian artisans using authentic natural materials.

How long does shipping take?

Within Egypt 2-4 business days, and internationally between 7 and 14 business days depending on the country.

Can I return a product?

Yes, you have 14 days to return the product in its original condition for a full refund.

What payment methods are available?

We accept credit cards, e-wallets, PayPal, and cash on delivery within Egypt.

Can I design a custom papyrus?

Absolutely! Go to the "Custom Design" page to upload your photo and choose the size and frame.

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